Welcome to Mr Stiff (“we”, “us”, “our”). By accessing or placing an order on our website (the “Site”), you agree to be bound by these Terms & Conditions (“T&C”). If you do not agree, please do not use the Site or place an order.
You must be at least 18 years old and legally capable of entering into contracts.
Use of the Site, ordering medicines and other products is for personal use, not for resale unless expressly permitted by us.
Some of the products listed may require a valid prescription from a registered medical practitioner. You agree to provide accurate prescription documentation when requested.
We reserve the right to refuse or cancel any order if we believe prescription requirements are not fulfilled or if the product requested is unsafe for you based on the information provided.
Your order constitutes an offer to us to buy a product. We reserve the right to accept or reject your order for any reason (including stock unavailability, pricing error, regulatory compliance, or suspicion of fraudulent activity).
Acceptance of your order occurs only when we dispatch the product and you receive an order confirmation.
Prices are displayed on the Site in Indian Rupees (INR) and exclude applicable taxes unless stated.
We accept payments via the methods displayed on the Site. You confirm the payment method belongs to you and is valid.
Shipping is subject to dispatch timelines as set out in our Shipping Policy.
We are not liable for delays caused by events outside our control (e.g., courier issues, customs, regulatory inspection, force‐majeure).
Returns, refunds and cancellations are subject to the conditions set out in our Refund & Returns Policy.
You agree not to misuse the Site or any product in a way that violates any law, regulation or this T&C.
You agree not to post harmful, illegal, infringing or misleading content.
All content on the Site (text, graphics, logos, images, software) is our or our licensors’ property. Nothing grants you a license except a limited right to view the content for your personal, non‐commercial use.
To the extent permitted by law, we make no warranties – express or implied – including fitness for a particular purpose, merchantability, or non‐infringement.
Our liability to you is limited to the amount you paid for the product. We shall not be liable for indirect, incidental or consequential damages.
These T&C are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in [City, State].
We may update these T&C at any time by posting the revised version on the Site. Your continued use after changes means you accept them.
If you have any questions about these T&C, contact us at:
— Email: [insert email]
— Address: [insert registered address]
